Support

We reply within 1-2 business days

Questions, ideas, or something not working right? Write to us - we read every message.

Frequently asked questions

Where can I download Miqo?
Miqo is available on the App Store and Google Play.

How do I cancel a subscription?
Subscriptions are billed by the store you subscribed through - Apple or Google Play. On your iPhone go to: Settings → your name (Apple ID) → Subscriptions → Miqo → "Cancel Subscription". On Android, open your subscriptions in Google Play → Miqo → "Cancel subscription". Deleting the app does not cancel an active subscription.

How do I get a refund?
Refunds are handled by the store you paid through. App Store: visit reportaproblem.apple.com, sign in with your Apple ID and select the purchase. Google Play: follow Google's guide Request a refund on Google Play.

How do I delete my account or my data?
If you signed in, open Profile in the App and tap "Delete account" - your name, email, and saved results are erased from our servers right away. Or email us at the address above and we will do it within 30 days. Step by step: How to delete your account.

Поддержка по-русски

Есть вопрос или что-то работает не так? Напиши нам на support@miqo-microlearning.app - отвечаем в течение 1-2 рабочих дней. Miqo есть в App Store и Google Play. Отменить подписку на iPhone: Настройки → твоё имя (Apple ID) → Подписки → Miqo; на Android: подписки в Google Play → Miqo. Возвраты оформляет магазин, где была покупка: Apple - на reportaproblem.apple.com, Google Play - по инструкции Google.